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    • Little about MspPortal Partners and Bitdefender relationship April 22, 2021
      1) We do 1,2,3 line tech support for Bitdefender Gravity Zone we average 60 tech cases a week just on 1 and 2nd level support we typically solve our case load within 15-30 minutes 2) We do the hands on Training (1 hour) no power point live. When we are done you can start selling […]
      Roy Miehe
    • Bitdefender Email Alerts on Gravity Zone Important April 19, 2021
      Folks if you are not receiving Bitdefender Alerts Please send an email to goldsupport@bitdefender.com Subject Line: Not receiving Bitdefender Mail Alerts Important You should receive a response with a case number ** Importance to this is alerting you folks as to Incidents occurring in Gravity Zone -> whatever you have chosen to receive alerts on** […]
      Roy Miehe
    • Rackspace Email Changes Important April 19, 2021
      On June 8th Rackspace Email will start making changes to the retention rules for the spam and trash folders. The maximum data retention limits of the spam and trash folders will change to 14 and 30 days respectively. This means that any mail data in these folders older than the retention limits will be removed […]
      Roy Miehe
    • Barracuda RMM 12 SP3 HF1 and Barracuda RMM ServiceNow Service Desk April 16, 2021
      Dear MspPortal Partners, Barracuda RMM 12 SP3 HF1 and the Barracuda RMM ServiceNow Service Desk is now available. The Barracuda RMM 12 SP3 HF1 release includes performance enhancements for alert handling, the file size for automation scripts and packages has been increased to 25 MB, and the OSX Site Prep Utility now supports macOS versions […]
      Roy Miehe
    • With Barracuda Advanced Threat Protection April 16, 2021
      With Barracuda Advanced Threat Protection MspPortal Partners blocked 767 Infected attachments in the last 24 hours protecting our partners clients from becoming/getting infected. Thousand of dollars were saved in mitigation costs Scan Description the file was scanned by the Barracuda Advanced Threat Protection (ATP) service. ATP scans for malware, zero-day exploits, and targeted attacks not […]
      Roy Miehe
    • Barracuda RMM 12 SP3 HF1 Release + updated Mac OS support April 14, 2021
      We are very excited on the 3 releases all happening this week.  Lots of content!  The upcoming hotfix lays the framework for the related Mac OS support and the new ServiceNow PSA integration release.  Additional details on each one are provided below.  This hotfix release contains: – Automation file parameter increase to 25mb. – Site […]
      Roy Miehe
    • Bitdefender: Endpoint Security for Mac Version 4.17.16.200166 Release Notes April 14, 2021
      Please see below release notes for the new Endpoint Security for Mac Version 4.17.16.200166, release on Slow Ring on April 12th. Endpoint Security for Mac Version 4.17.16.200166 Release Notes https://www.bitdefender.com/support/Endpoint-Security-for-Mac-Version-4-17-16-200166-Release-Notes-2684.html Release date: Fast ring: 2021.04.12 Slow ring: 2021.04.12 New Features and Improvements General Added support for Apple M1 processors, with the following protection modules: Antimalware […]
      Roy Miehe
    • Phishing Trends with PDF Files in 2020 continue in 2021 April 13, 2021
      PDF files are an enticing phishing vector as they are cross-platform and allow attackers to engage with users, making their schemes more believable as opposed to a text-based email with just a plain link. To lure users into clicking on embedded links and buttons in phishing PDF files The post Phishing Trends with PDF Files […]
      Roy Miehe
    • MspPortal now provides Encrypt Mail at no extra charge using Barracuda Spam filtering April 9, 2021
      If you are using with MspPortal Partners Barracuda Spam Filtering you can now do encrypt mail also at no additional cost. Rackspace, Office 365, Google Apps, Exchange, Lotus Domino, GroupWise, Zimbra, Gmail, postfix, Send Mail, and more can be used as long as you can add a smart host entry. I will assist in the […]
      Roy Miehe
    • Bitdefender Endpoint Security Tools Version 6.6.25.362 Release Notes (Windows) March 31, 2021
      Please see below release notes of Bitdefender Endpoint Security Tools Version 6.6.25.362, released on 3/29 on Slow Ring. Bitdefender Endpoint Security Tools Version 6.6.25.362 Release Notes (Windows) https://www.bitdefender.com/support/Bitdefender-Endpoint-Security-Tools-Version-6-6-25-362-Release-Notes-(Windows)-2677.html Release date: Fast ring: 2021.03.24 Slow ring: 2021.03.29     Important:       During this update, the Microsoft Exchange Transport service will be stopped. This version also includes on […]
      Roy Miehe