Barracuda RMM 12 SP3 HF1 and Barracuda RMM ServiceNow Service Desk

Dear MspPortal Partners,

Barracuda RMM 12 SP3 HF1 and the Barracuda RMM ServiceNow Service Desk is now available. The Barracuda RMM 12 SP3 HF1 release includes performance enhancements for alert handling, the file size for automation scripts and packages has been increased to 25 MB, and the OSX Site Prep Utility now supports macOS versions Catalina and Big Sur. For more information, please read the release notes:

The Barracuda RMM ServiceNow Service Desk offers robust bi-directional integration with ServiceNow, enabling MSPs who use the ServiceNow event management system to use Barracuda RMM with no adjustments to accommodate. For more information, please read the release notes.

If you have any questions, please do not hesitate to contact tech@mspportal.net.

Regards,

The Barracuda MSP team